OrganisationWho is responsible for the system?
Organisation name, team, sector, geography and your role.
ProblemWhat is currently difficult, fragmented or invisible?
Describe the operational problem before proposing the technology.
Users & assetsWho or what does the system have to serve?
People, departments, customers, citizens, infrastructure, equipment or connected systems.
Current environmentWhat already exists?
Important software, data, workflows, infrastructure, integrations and constraints.
OutcomeWhat should become possible?
Visibility, automation, service improvement, decision support, resilience, integration or another measurable operating outcome.
Delivery contextWhat affects scope?
Target timing, procurement framework, budget range where known, security constraints and other dependencies.